Product Support Engineer

Job description

Ekimetrics is a global leader in Marketing & Commercial effectiveness and AI-powered solutions. Since 2006, we’ve been helping businesses optimize marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing & commercial effectiveness, Customer analytics, Operational excellence, ESG & sustainability. With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver tailor-made solutions that turn data into real positive impact, leveraging our unique combination of technology and services. We excel at delivering AI impact at scale. Our mission is to harness this power to tackle the world’s most urgent issues. We commit to responsibility and frugality in AI, systematic AI impact at scale, and loyalty to our values and DNA. Your responsibilities: As a Product Support Engineer at Ekimetrics, you will play a pivotal role in supporting and strengthening our technical ecosystem across core applications and the “as-code” solutions that are especially central to our US operations. This role combines Support & Platform Engineering, giving you deep exposure to production environments while collaborating directly with...