Operations Officer Consultant

Job description

Mission Overview: This is a consultancy mission at a client site, where you will represent Keystone Solutions as an Operations Officer within the Client Service Center. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise and our values to every engagement. Responsibilities: Requirements: - Understand and apply the full Know Your Customer (KYC) process, including cross-border aspects, based on legal and international requirements and processes. - Manage a portfolio of KYC files for corporate banking clients with a turnover exceeding 7.5 million EUR, focusing on the recertification and updating of KYC information. - Analyze the type of information and documents required from clients. - Contact clients and follow up to ensure timely receipt of requested information. - Ensure file completeness and encode information in the relevant systems. - Collaborate with relationship managers and compliance departments to discuss potential issues and find solutions. - Communicate progress and potential difficulties with the team manager. - Communicate with clients in French, Dutch, or English. - Bachelor or Master degree in economics, law, or b...