Employee Technology Experience Technician III

Job description

Overview Employee Technology Experience Technician III Herbalife International Luxembourg: About the Role: We are looking for an Employee Technology Experience Technician III to join our Global Technology Services team in Venray Netherlands. This role is ideal for someone who is passionate about technology, thrives in a hands‑on support environment and brings strong experience in desktop, end‑user, and on‑site technical support. You will be responsible for delivering high‑quality operational support, managing IMAC (install, move, add, change) activities, and providing technical assistance during events. In this role you will: Provide service and end‑user support during maintenance checks or dispatches Diagnose technical issues and determine appropriate solutions Produce timely and detailed service reports Document processes and create work instructions as part of corrective actions Collect and analyse performance data to support technical troubleshooting Provide technology support for events both internal and external Manage on‑site installation, repair, maintenance, and testing tasks Accurately document solutions for complex issues Create workaround procedures when standard proces...