Host/Hostess - Seasonal

Job description

ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) - Delivers internal and external guest service the Nemacolin way. Goes above and beyond – whether for an associate or guest. - Responsible for actively building and retaining guest relations and acts as a mentor to other employees and coworkers to provide superior guest service. - Strong preparation skills – including but not limited to: floor plans, seating charts, rotation scheduling, etc. - Greets guests at restaurant entrance with a friendly, upbeat, smiling, and positive attitude. - Seats guests at tables of appropriate size and ensures all necessities are provided for the guest – including but not limited to: menus, silverware, etc. - Excellent communication skills and relationship building with the serving staff. - Ability to balance multiple competing priorities – i.e; ensuring servers receive fair amount of tables and seating as well as taking care of guest requests and needs. - Informs servers and rest of staff of special occasions of guests – such as birthdays, anniversaries, etc – to ensure we are creating “Real...