Employee Relations Specialist

Job description

Job Description Monitors the Advice and Counsel (ACC) mailbox, EthicsPoint and phone line for Employee Relation requests for assistance. Utilizing the ACC tracking system, evaluates all requests, determines level of severity and logs and triages all requests to the appropriate Employee Relations staff member. Responds promptly and directly to Tier 1 level requests. Educates departments on Employee Relation processes and procedures. Job Responsibility: Monitors the Advice and Counsel Center mailbox, EthicsPoint site and phone line in support of Employee Relations. Logs and triages all requests ensuring appropriate assignment to an ACC Employee Relations Advisor. Evaluates and assigns Tier level to all requests ensuring appropriate processing and attention based upon severity of the issue. Handles all Tier 1 issues by supplying appropriate and timely information to department managers, Site HR or employee. Ensures all necessary documentation, forms and templates are available and distributed to necessary parties to move the investigation process along in a timely fashion; Assists department managers and Site HR staff in the interpretation of Tier level requests. Addresses all request...