Applications Engineering Intern

Job description

Position Summary: The Application Engineering Intern is responsible for providing technical support to internal and external customers. As member of the Application Engineering the Application Engineering Intern will serve as the primary technical contact for the CSR department. They will also serve as the owner of the Application Engineering email inbox. This position requires organizational skills, the ability to effectively communicate (written and verbal) and the ability to critically think to find solutions for MTE product related questions or issues. Essential Functions / Responsibilities: Business Support: - Participate in the development of processes and procedures that support the Application Engineering Department - Collaborate with Sales and Marketing team to develop technical support FAQs for specific applications - Collaborate with Customer Service team to create appropriate tools to answer entry level product support requests Performance, Metrics & Reporting: - With some assistance from Application Engineers, serve as the primary technical point of contact for Customer Service team - Serve as the owner of Application Engineering inbox for pre-sales questions - Develop...