IT Support Officer

Job description

Heytesbury is a diverse, privately owned group of companies, with successful cattle and wine operations at its core, alongside a growing shipping business. Due to continued growth and ongoing investment in our IT systems, we are seeking an IT Support Officer to join our IT team, supporting all business operations. Reporting to the IT Systems Administrator and CFO, this role will provide first-line technical support across the business, with a strong focus on Microsoft technologies and the Microsoft 365 nvironment. This is a full-time position based in our Perth office and requires full-time, in-office attendance to support onsite operations and employees across the business. Key Responsibilities: - Provide day-to-day IT help desk support to internal users across the business - Troubleshoot hardware, software, network, and user access issues - Support and administer the Microsoft 365 environment, including: - Outlook - Teams - SharePoint - OneDrive - Exchange Online - Entra ID / Active Directory - Set up and maintain laptops, desktops, mobile devices, and peripherals - Manage user accounts, permissions, and security access - Assist with employee onboarding and offboarding processes...