Service Advisor

Job description

Hutcheon and Pearce Service Admin / Advisor: Full-Time | Mon - Fri: 📍Albury NSW At Hutcheon and Pearce, we’re proud partners of the iconic John Deere brand. We’re on the lookout for a Service Administrator or Advisor who’s all about great customer service, smooth operations, and keeping our machines in top shape. You’ll be the go-to person between our Albury branch and our amazing customers - making sure their gear gets the TLC it deserves. What you'll be doing: and more! - Crafting clear, competitive quotes for service jobs - Booking in customer jobs and keeping the schedule humming - Handling warranty claims and product improvements like a pro - Reviewing repair orders and helping get invoices out the door - Tracking performance data to help us keep getting better Who Are We Looking For?: - A customer service superstar - Someone who knows their way around a spreadsheet and Microsoft Office - A bit of mechanical know-how is a bonus (Trade qualified = extra brownie points!) - A team player with energy, initiative, and a can-do attitude What We'll Bring: - Industry-competitive remuneration - Participation in the monthly-paid Performance Bonus Scheme - Staff discounts on John Deere p...