Sr Account Manager

Job description

Our Mission Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable. Overview: How you can make a difference With general direction and considerable latitude for independent judgment and discretion, the SeniorAccount Manager is the primary point of contact for assigned client accounts. The Senior Account Manager manages inquiries regarding the administration of HealthEquity’s products. They are responsible for building trust and rapport with our valued clients. They support day-to-day operational functions. Their goal is to help clients understand the products and services offered to their employees. Additionally, the Senior Account Manager will improve client loyalty through flawless execution. This role engages clients from onboarding through ongoing service management. What you’ll be doing: What you will need to be successful #LI-Remote This is a remote position. - Manage relationships for clients with varying levels of complexity. - Take ownership of resolving client issues, from simple to moderate, ensuring closure. - Lead regular client meetings, maintain action logs. - Manage project plans for moderate to complex projects. - Co...