Associate Account Manager

Job description

About Hook We’re building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers. We’re a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we’re working with including some of the fastest growing companies in the world. We’re looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world’s leading workplaces for great people along the way. The Role: As a Junior Account Manager / Customer Success Manager, you will support the management of a portfolio of customers and help ensure they achieve value from Hook. You will learn how to manage the full customer lifecycle, from onboarding through to renewal, while developing strong commercial instincts and product expertise. You will partner with senior team members on strategic accounts...