VENDING COORDINATOR PNBB

Job description

Summary The Vending Coordinator will be responsible for coordinating service operations related to beverage systems includes dispatching technicians, tracking repairs and maintenance, managing parts inventory, processing work orders, and providing excellent administrative and customer support. Key Responsibilities: ◦ Receive, log, and assign incoming repair and maintenance requests. ◦ Generate, track, and close service tickets and preventative maintenance schedules. ◦ Ensure accurate entry of service details, parts used, and technician labor times. ◦ Schedule and dispatch service technicians based on skill set, location, and availability. ◦ Communicate daily priorities, job details, and service expectations to field teams. ◦ Communicate job updates and service confirmations to customers. ◦ Assist in resolving service-related inquiries or issues promptly and professionally. ◦ Track and manage parts usage and reorders for common beverage system components. ◦ Maintain records of equipment installations, removals, and replacements. ◦ Develop full understanding of inventory control. ◦ Maintain service logs, warranty information, and equipment asset files. ◦ Compile daily, weekly, and mo...