Director, Programs - New Product Introduction

Job description

Director, Programs - New Product Introduction W e are looking for a highly enthusiastic leader with exceptional communication skills, leadership abilities, program management process knowledge to lead and coach PM professionals. This role is key to shaping our future as we grow and scale our business. Location: Shelby, NC: Your Challenge: As the Director and leader of the New Product Integration program team you will have primary focus on ensuring customer satisfaction through maintenance of program schedules, on-time delivery, project status updates, and quality of deliverables while maintaining project margins, controlling program cost, and driving business plans. This is a working position and the Director will act as the Program Manager for select development programs. Key Metrics of Performance: Accurately forecast, track and report contract revenue, program billing and invoice collections across all open programs Achieve program performance execution: on-time and on-budget at the program level Achieve and maintain department skill set/capabilities at average or above and adequately fulfill department resource gaps Improve and maintain customer satisfaction scores Key Responsi...