National Account Manager

Job description

How You Will Make an Impact The National Accounts Manager (NAM) is responsible for the retention and growth of assigned strategic accounts, which might entail regional or national fleets or other target customers. The role must capture revenue growth, enhanced profitability and increased customer loyalty and satisfaction in accordance with the company’s strategic sales and profit goals. The Nuts and Bolts: - Establish clear and measurable growth goals for each national account and create a business plan or roadmap to meet or exceed the National Account sales and profit objectives - When necessary, work with Engineering to develop custom solutions to meet the customer’s specifications. - Coordinate communication between the customer and internal supporting departments - Work with customers and supporting vendors to provide adequate forecasting to Operations when a potential order could impact capacity or require the addition of a new cell to produce a high quantity of bodies for a new contract or customer - Develop comprehensive knowledge of the competitive landscape, including product offerings, locations, marketing messages, services, etc. and communicate competitive, market and o...