HR Specialist - Employee Experience

Job description

UnitedLex is adding an HR Specialist to our growing People Experience Team. The HR Specialist will act as a key point of contact for employees, ensuring a positive and seamless experience across their employment journey. This role will be focused on managing and addressing employee queries, supporting HR processes and driving continuous improvements in employee experience. This is a remote position, and we welcome applicants from throughout the United States who are able to work the 8:00am- 5:00pm EST shift. See "About Us" for more information about our corporate philosophy, perks, and benefits! KEY RESPONSIBILITIES: - Act as a primary point of contact for employees seeking clarification or assistance with HR-related queries and concerns. - Ensure timely acknowledgment and resolution of queries (Internal and External) within specified timelines, keeping employees informed at every stage of the process. - Provide clear, concise and professional responses to employees and other stakeholders. - Maintain a comprehensive tracker for all employee queries and conduct quarterly analysis of query trends and prepare reports to identify recurring issues, providing insights for process improve...