Patient Services Clerk

Job description

Job Description: - The position is available in St Vincent’s Fitzroy campus - Work for one of Australia’s leading hospital groups - Fulltime permanent opportunity! 80 hours per fortnight Mon to Sunday working on a set roster (Mon to Fri: hours between 7-:00 – 18:00 depending on the rostered 8hr shift) About the Role: You will provide crucial clerical support and facilitate patient management. Including admitting patients completing reception duties and delivering exceptional customer service. A key component of the role is ensuring patient confidentiality is always preserved. The classification for this position will be HS1 - HS17 ($58,442 - $64,610 per annum pro rata) - Create patient records and complete all necessary information accurately and in line with current procedures - Admit patients accurately and in a timely manner - Maintain a high level of customer service by handling patient enquires via telephone and in person, in an efficient, professional, and caring manner - Arrange appointments for patients as requested by clinical staff Your Contribution: - Previous administration experience in a health setting - Knowledge of medical terminology - Knowledge of private health f...