Residential Services Case Manager

Job description

Description Salary Range: $24.23 - 26.66 per hour FLSA Status: Non-exempt: Schedule: Full-time, Any 8-hour shift between 7:00 AM – 5:00 PM, scheduled Sunday through Thursday; Monday through Friday, or Tuesday through Saturday Job Summary: The Residential Services Case Manager provides direct support to individuals who have transitioned from homelessness into permanent housing. Operating from a Housing Frist perspective, the Case Manager works closely with residents to help them build skills and access the resources needed for long-term housing stability. Guided by St. Francis House’s Philosophy of Care – person-centered, recovery oriented, and trauma-informed – they focus on supporting progress in housing, income, and behavioral health. Essential Duties/Responsibilities: - Welcome new residents and support a smooth transition from homelessness to stable, supportive housing. - Manage a caseload of approximately 30 residents, with about 30% requiring high-level support. - Build proactive relationships through regular outreach to ensure residents are connected to services. - Conduct assessments and develop service plans focused on housing, income, and behavioral health stability. - Su...