Front Office Team Lead

Job description

Overview Make a Difference. Grow in Your Career. Thrive with Us. About the Role: At Mindpath Health , we’re on a mission to make mental health care more accessible and more human. As a national leader in mental health services, we empower our clinicians, support our teams, and prioritize care that helps people truly thrive. As the Front Office Team Lead , you will be responsible for ensuring the front office operations run smoothly by leading the work of the Front Office Coordinators. You will be a resource for the front office staff by providing insight and guidance on front office processes and procedures. This position is instrumental in ensuring the medical environment allows our providers to deliver quality patient care. This role is full-time (40 hours/week, Monday–Friday) onsite in our Oakland office. Responsibilities: What You’ll Do: - Directly oversee single front office operations including the daily processes in the assigned offices, including assisting staff with all front office duties, ensuring adherence to departmental policies and procedures and implementation of emergency procedures, provider schedule management and supporting special projects as needed. - Provides...