Senior Data Scientist

Job description

Join Vonage and help us innovate cloud communications for businesses worldwide! Senior Data Scientist — Verify V2 Data Products, Insights & Monetization Mission: Build the quantitative foundation that proves and amplifies Verify v2's value—transforming verification telemetry into a reliable, customer-facing data infrastructure that demonstrates measurable ROI, optimizes channel economics, and lays the groundwork for an autonomous identity and verification platform. You'll own the end-to-end data pipeline from raw events to customer-visible metrics that answer the question every customer asks: "What is this product actually worth to my business?" What You'll Own: 1. Customer Value Infrastructure (Prove ROI at Every Level) Build the metrics that quantify customer-specific business impact: - Design and maintain a real-time Customer ROI Engine calculating cost-per-successful-verification, fraud savings, conversion lift, and time-to-value by customer, segment, and use case - Create customer-facing Value Dashboards showing verification success rates vs. industry benchmarks, cost efficiency trends, and projected savings - Develop attribution models connecting verification outcomes to down...