Mountain Sports Scheduler - Winter 26/27

Job description

The Ski & Board School at Big White Ski Resort Position: Ski & Board School Scheduler Our Ski and Board School is integral to the success of the Big White Ski Resort Team. We deliver on our company's promise to guests by making their experience memorable. Our team members are ambassadors for Big White; they help shape customers' experiences, keep customers coming back, and create unforgettable memories for all our guests. As Schedulers, you aim to connect the right instructor to the client so the magic can happen! This position has been created to ensure we deliver seamless experiences for guests, no matter what product they have booked: private, group lessons, or one of our specialty programs. As part of our team, you will work closely with the administrative team, the Kids' Center and Adult Management Teams, Central Reservations Sales agents, VCM Sales Desk agents, and both Technical Directors, while reporting to the Director of Mountain Sports and providing necessary updates on potential scheduling issues. About the Role: The scheduler needs to fully understand the Ski & Snowboard product offerings, each instructor's technical and soft skills, and our guests' desires. Knowing th...