Collections Specialist I

Job description

Our Benefits: - Comprehensive Health Coverage: Medical, dental, and vision plans to keep you and your family healthy. - Competitive Pay & Full Benefits: A salary and package designed to reward your expertise and dedication. Paid time off: - Future Security: 401(k) with matching. Job Summary: The PASI Collector is responsible for performing outbound and inbound collection activities to resolve patient account balances. This role reviews and analyzes account information, communicates with patients to address questions and payment arrangements, and documents account activity in designated billing and account management systems. The PASI Collector supports accurate account resolution while maintaining professional, courteous, and compliant customer interactions. Essential Functions: compliance requirements. - Performs outbound and inbound collection calls using an automated dialing system to obtain payment or resolve outstanding patient account balances. - Reviews and analyzes patient accounts to respond to inquiries, explain balances, and identify appropriate resolution options. - Uses billing and account management systems to research account activity, update notes, and document coll...