Support Engineer - Desktop

Job description

Join a team that's All Kinds of Useful At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey. - 13 month contract - Provide both onsite and remote Level 2 support - Sydney based About the Role: Join Origin’s TechHub team as a Desktop Support Engineer, where you’ll play a key role in delivering a seamless technology experience for our people. Reporting to the IT Operations Manager, you’ll provide both onsite and remote Level 2 support across a broad range of technologies including desktops, Microsoft 365, Teams, AV and mobility solutions.This is a hands-on, customer-facing role supporting users across metro and regional locations, focused on resolving issues quickly, improving service outcomes, and ensuring a positive end-user experience. Key Responsibilities: - Provide Level 2 technical support across end user devices, systems and...