Technical Design Process Analyst

Job description

GCI's Analyst, Technical Design Process will participate in the development, organization, and maintenance of the company’s Technical Design Process. Develop sustainable, complex workflows based on system findings and business strategy. Function as both a systems business analyst and a workflow process designer applying proven communication, analytical, and problem-solving skills to help maximize the benefits of our ESM platform investment. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Technical Processes: - ESM Program implementation: configuration, integration testing, requirement gathering, and solution design. - Translate requirements into platform components, workflow, and configuration. - Hands-on implementation of workflow and UI designs. - Configure system automation to facilitate the process lifecycle. - Build or configure dashboards and reports for data analysis. - Perform system configuration validation and testing. - Design and support process and system integrations and automation between ESM platform and dependent systems/applications, fully utilizing the platform's workflow capabilities. - Build or configure dashboards and reports for data analysis. - Assist w...