Medical WO - Referrals Coordinator

Job description

Referral Coordinator About the Role Are you someone who thrives on organization, communication, and helping patients navigate the healthcare system with confidence? Thundermist Health Center is seeking a Referral Coordinator to support patients and providers by ensuring referrals are processed accurately, efficiently, and compassionately. In this role, you’ll serve as a key connection point between patients, providers, specialists, and insurance entities to help coordinate timely access to care. The ideal candidate is detail-oriented, customer-service driven, and comfortable managing multiple priorities in a fast-paced healthcare environment. What You’ll Do: What We’re Looking For - Process urgent and routine referrals within established timeframes - Coordinate appointments with specialists and external facilities - Educate patients on referral timelines, expectations, and next steps - Communicate with specialty offices to obtain consult notes and follow up on pending referrals - Monitor referral work queues and perform patient outreach to address barriers to completion - Obtain insurance authorizations and ensure all required documentation is submitted accurately - Access external...