Technical Support Coordinator (Part-Time)

Job description

Overview Who We Are: National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service. We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students. What You Will Do: Our Entry-Level, Technical Support Coordinator provides technical assistance to internal NLU clients, helping them troubleshoot and resolve various technical issues. In this role you will further support technology services by maintaining support request logs and updating IT related documentation. Essential Responsibilities: - Provides users with quick resolutions to technical issues having to do with desktops, Laptops, Printer, account access, wired and wireless network troubleshooting, and classroom technology. - Assist in preparing and updating IT-...