Client Coordinator (31704)

Job description

Job DetailsJob Location: Rockville, MD 20852Position Type: Full TimeSalary Range: $16.00 - $17.00 HourlyTravel Percentage: NoneMCMC is looking for a Client Coordinator to join our team remotely! The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf of a client. This position is responsible for data preparation, data entry, data tracking, documentation and filing. All duties are handled with a high degree of quality customer service and in compliance with all regulatory and company standards. The hours for this position are Saturday - Wednesday, 12pm - 8:30pm EST. ESSENTIAL JOB FUNCTIONS: Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. Utilize appropriate systems and databases to enter client or claimant information and or retrieve information. Maintain daily contact with the QA department regarding workflow and pending report status. Contact providers for assignment and update database. File and archive open and closed cases. Verify all client information is current in th...