Desktop Support Technician II

Job description

Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law Summary of Position: The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients. Competencies: - Provide moderately complex end-user technical support including analysis and troubleshooting of technical issues - Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals - Documents, maintains, upgrades, or replaces hardware and software systems - Deployments of new computer-related hardware or moves, and existing computer operating system upgrades. Physical installs/placement of equipment, cabling, data...