Customer Competence Center Support (m/f/d) - limited
ZF Friedrichshafen AG · Groot-Bijgaarden, Flanders, BE
Req ID 84987 | Groot-Bijgaarden, Belgium, ZF Services Belgium NV About the team: We are strengthening our Customer Competence Center Benelux team at our loca...
Job description
Req ID 84987 | Groot-Bijgaarden, Belgium, ZF Services Belgium NV About the team: We are strengthening our Customer Competence Center Benelux team at our location in Groot-Bijgaarden. The position is limited to 18 months. What you can expect as Customer Competence Center Support (m/f/d): - Collect and verify information required to prepare accurate quotations and standard customer orders. - Identify required parts and materials using the appropriate catalogues and reference tools. - Convert approved quotations into confirmed orders, ensuring all details are complete and correct. - Monitor the end‑to‑end logistics process, proactively communicating any changes in delivery schedules to customers and internal stakeholders. - Process and issue invoices for completed orders in a timely and accurate manner. - Manage and resolve customer complaints, ensuring issues are handled efficiently and maintaining a high level of customer satisfaction. Your profile as Customer Competence Center Support (m/f/d): Be part of our ZF team as Customer Competence Center Support (m/f/d) - limited and apply now! - Relevant experience in customer support, preferably within a technical or industrial environmen...