Inside Account Specialist

Job description

Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. The Inside Account Specialist is responsible for re-engaging customers whose purchasing activity has lapsed. This high-velocity role leverages a prioritized call list to drive customer engagement, manage opportunities through the reactivation funnel, and contribute to overall sales growth and retention goals. What you’ll be doing: - Manage customer interactions using CRM software, tracking sales activities, and maintaining accurate records. - Collaborate with internal partners such as Category Sales Specialists, Sales Operations, and Customer Service Teams to ensure customer satisfaction and drive growth. - Use Professional Selling Skills to identify customer needs and develop value-added p...