Fixed Income, Currencies and Commodities Electronic Trading Client Service Analyst/Associate

Job description

Be at the center of electronic trading where speed, accuracy, and client experience matter. You will support user onboarding, help resolve day-to-day platform queries, and develop a strong foundation in electronic trading workflows and controls. As a Fixed Income, Currencies and Commodities Electronic Trading Client Service Analyst/Associate in Fixed Income, Currencies and Commodities Electronic Trading Client Service, you will support Private Bank electronic trading users on proprietary and multi-dealer platforms operating 24/5.5. You will assist with user enablement and training, support entitlements and limit setups with partner teams, and help triage and track client issues through resolution. Your work helps maintain a strong client experience while supporting risk and control standards. Job responsibilities: - Support onboarding and enablement for Private Bank users on the proprietary Execute electronic trading application - Assist with enablement requests, including collecting required information, coordinating entitlements, and supporting limit setup processes - Partner with electronic trading Sales and internal teams to help ensure new user setups are completed accurately...