Executive Receptionist

Job description

Position Description As a Client Center Receptionist, you play a pivotal role in shaping the first impression of our organization for both employees and clients. Your responsibilities extend beyond managing the front desk; you are the face of our company, embodying the principles of hospitality and exceptional customer service. By adhering to the 10-5 rule—acknowledging clients at 10 feet and greeting them at 5 feet—you ensure a welcoming and professional atmosphere. Your role involves escorting clients to their meeting rooms, providing light meeting planning support, and offering immediate solutions to inquiries, all while maintaining a high standard of service. The ideal candidate is customer-focused, with excellent organizational skills and keen attention to detail. Job Responsibilities: - Stand, greet, and welcome all clients to the Client Center throughout the day. Escort clients to the appropriate meeting room or space, offering coat room and bag check services to enhance their comfort. - Assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant experience for all visitors - Work closely with J.P. Morgan's internal and external partners, inclu...