Scheduling Specialist I

Job description

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Scheduling Specialist I Location: Dallas - Hospital Additional Posting Details: PRN (Per Diem) On-site, non-hybrid: As-needed basis: Monday - Friday: 7:30am-4:00pm; 8:00am-4:30pm; 8:30am-5:00pm; 5:30am - 2:00pm; 4:30pm-7:30pm *Hours may vary according to operational demands during high census and staffing gaps Job Description: Responsibilities - Greet patients/families in a professional and welcoming manner - Performs scheduling and registration process for appointments within the ambulatory setting - Functions as a liaison between patients, families, and intradepartmental staff - Performs check-in and check-out for patient visits - Greet callers in a professional and welcoming manner, field questions, and assist in making patient appointments - Screen and route inbound/outbound calls in a timely manner; includes creating telephone encounters as necessary - Performs patient intake/referral process; appropriately scheduling appointments according to scheduling algorithm/protocols - Performs scheduling of new and/or follow-up patient visits, including, but not limited...