Human Services Assistant III

Job description

Title Description- Human Services Assistant III represents the specialist level in the occupational group for Human Services Assistants. Employees serve as the initial point of contact for clients seeking benefits and/ or services and screens clients for benefits and services. Human Services Assistant III is distinguished from Human Services Assistant II by serving as a screener and the initial point of contact for the clients seeking benefits and/or services. General Work Tasks (Illustrative Only) – - Screens clients for benefits and services; - Interviews clients and explains programs, services, policies and procedures; - Assists clients with applications; - Evaluates and approves agency providers; - Researches information; - Serves as initial point of contact for applicants; - Interviews applicants for benefits and/or service programs; - Provides information regarding various programs and benefits, general eligibility requirements, policies and procedures; - Assists clients with completing applications and performs initial screening of applications; - Provides information to clients seeking services and directly makes referrals for services; - Researches a variety of databases t...