Referral Relationship Manager

Job description

JOB DESCRIPTION: Position Title: Referral Relationship Manager: Reports To: Referral Group Manager (Primary) and Hospital Director (Secondary) FLSA Status: Part-Time, Non-Exempt Schedule: Approximately 24 hours per week, with an average of two days per week in the field and one administrative day at the hospital Pay range: $26-$29/hr depending on experience Benefits and leave: In accordance with BC employment standards for PT employees POSITION SUMMARY: The Referral Relationship Manager (RRM) plays a vital role in strengthening partnerships with referring veterinary practices and driving hospital growth through strategic outreach, marketing, and relationship management. This role serves as the primary liaison between the hospital and the referring community while also owning the planning and execution of referring DVM and client engagement events and the management of all community partnerships. Working collaboratively with hospital leadership, marketing partners, and cross-functional teams, the Referral Relationship Manager uses data, insights, and relationship-building to improve referral performance, optimize the referral experience, and support business growth. This position re...