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Revenue and Recovery Associate

Virginia Tech · Blacksburg, Virginia, US

Job Description Supports revenue and recovery operations for the Division of Information Technology. This role is responsible for executing billing processes...

Job description

Job Description Supports revenue and recovery operations for the Division of Information Technology. This role is responsible for executing billing processes, ensuring timely revenue collection, supporting licensing compliance, and maintaining accurate financial and operational documentation. This role will also assist with customer inquiries, audit requests, and process improvement initiatives related to revenue and recovery functions. Key Responsibilities: - Generate, review, and distribute cost recovery invoices; proactively follow up with departments to ensure timely payment and revenue collections. - Process departmental orders and service requests, ensuring accurate billing in alignment with established revenue procedures. - Partner with the Controller’s Office to ensure efficient processing, reconciliation, and posting of financial transactions. - Maintain and continuously improve documentation for revenue and recovery procedures. - Review and process work orders within the billing system to ensure accuracy, compliance, and completeness. - Reconcile daily cash receipts from the Bursar’s Office and resolve discrepancies. - Maintain accurate records to support reporting, forec...