Field Service Technician I

Job description

About the Role If finding effective solutions and delivering exceptional service to customers sounds like your kind of job, Canon USA wants to hear your story. We’re a leader in imaging technology, solutions, and services — and we’re actively seeking a Field Service Technician to support our clients by maintaining and repairing Canon-supported copiers, printers, and imaging equipment. In this hands-on role, you’ll provide on-site technical service in a customer-focused, business-critical environment, ensuring peak performance and maximum uptime for Canon devices. This is a daytime, customer-facing role that requires professionalism, reliability, and technical skill. Your Impact: In this position, you’ll be accountable for: - Providing on-site maintenance, diagnostics, and repair of copiers, printers, and MFPs in line with Canon’s Service and Parts Standards. - Identifying and reporting product failure trends and serviceability issues to management, with accurate documentation. - Maintaining up-to-date technical information, Field Service Reports, Expense Reports, and Canon property. - Meeting customer needs by delivering efficient, responsive, and accurate maintenance in the field,...