Incident & Problem Manager

Job description

About this role About the BlackRock Returner Programme: The Returner Programme is designed to encourage and support a return to full-time work through a six-month paid internship starting in September 2025. The returner programme acts as a feeder to full-time permanent employment (subject to individual performance and market conditions). How we will support you: - They will offer a variety of employee networks to help you integrate into the business and culture - Provide a mentor and buddy for your day-to-day questions - Provide coaching and peer support To qualify for the program, participants must have the following: - A career break of at least 24 months (no upper limit). During your career break you may have been working small-scale around other commitments or have not done any paid work. - Prior experience in Investment Management or Financial Services - Must be authorised to work in the UK Team Overview: The Service Management team provides industry ‑ standard Incident, Problem and Change Management, alongside infrastructure operational support for Aladdin. We operate using modern engineering practices and tooling, including ServiceNow and AI ‑ enabled workflows, and measure...