Account Representative

Job description

LeaderTech, Inc. Leader Tech is a world leading innovator and manufacturer of EMI shielding products for circuit boards, electronic enclosures, interconnect cables and Thermal solutions founded in 1984. The Company serves a diverse commercial and military customer base from its Global EMI Shielding Technology Center located in Tampa, Florida. Every detail of the company’s one-of-a-kind manufacturing facility is tailor-engineered to streamline and improve customer service, engineering and manufacturing processes. CUSTOMER SERVICE ACCOUNT REPRESENTATIVE: POSITION SUMMARY: The Account Representative is responsible for interacting with customers to provide information in response to inquiries and orders about products and services, and to handle and resolve complaints. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Confer with customers via email or telephone to provide information about products and services, take or enter orders. - Support sales team by working with Regional Sales Manager and Mfg. Representatives. - Respond to customer requests for quote, providing price and delivery. - Enter customer orders into ERP system, and where necessary, coordinate with customers and other Team mem...