Security Administration Support

Job description

POSITION SUMMARY: Reporting to the Supervisor, Port Security, the Security Administration Support position plays a pivotal role in assisting the credentialing office. This a front facing, customer service role has responsibilities which include the management of all port passes and keys accessing PRPA properties and assets, including buildings, gates, equipment, and restricted areas. This function serves as the primary point of contact for public stakeholders, and as such must ensure a positive experience. POSITION ACCOUNTABILITIES: - Port Pass issuance and administration including responding to emails and phone inquiries, printing port passes, audit records, and other administrative tasks as assigned. - Provides daily support as well as relief coverage to the Security Operations Associate. - Provides administrative management of the Access Control Manager (ACM) System. Monitor groups/categories within the system and assign appropriate and authorized access to them. - Process invoices and collect payment for port users. Ensure month-end port pass billing (cash and account) is complete and submitted to PRPA’s Finance Department. - Manages all credentialing office supply orders inclu...