Manager Customer Service

Job description

Become part of the excitement. Manager Customer Service As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals. In this role you will: - Assist the Branch Manager in managing resources within the branch - Supervise and mentor customer service, administrative, warehouse, and transportation functions - Staff all service and administrative functions and monitor performance of related employees - Implement customer-facing service solutions and e-commerce solutions - Set branch schedules, establish procedures, and resolve service failures - Collaborate with Branch Manager in managing profitability, expenses, and assets What you bring to the table: - SAP and Microsoft Office experience - Supervisory and leadership skills; ability to motivate and support a team - Problem solving and conflict resolution skills - 3+ years experience required - 2 year degree preferred Pay Details: The expected salary for this position is $85,000 annually depending on experience. This position is also bonus eligible based on specific and relevant business metrics. The Val...