Customer Service Advisor – German Speaking - Temporary

Job description

Company Description Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the UK and across the globe. Welcome to Bosch. For more than 30 years, Bosch Service Solutions (SO) offers global innovative services in more than 30 languages with over 7,500 associates across 37 locations. Bosch Service Solutions has evolved over the past few decades into a successful international provider of Business Process Outsourcing. Job Description: Your responsibilities: - Handling all customer interaction in a prompt, friendly, personalised and professional manner - As a blended agent, interact with the customer across all channels - Providing a high-touch experience for customers each and every time - Acting as a trusted advisor in answering questions, solving problems and recommending experiences that meet customers’ needs - Promoting memberships to non-members - Advising customers on the best services available - Providing a value-add service that...