Supervisor, Park Quality

Job description

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: As a Supervisor for Park Quality, you’ll lead an awesome team in delivering an exemplary level of guest service, including engaging with guests, and maintaining a clean and safe environment through the park. As a supervisor, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will: Interact with others in a positive, professional manner Provide exemplary service and ensure Operations Standards are met including resolving guest concerns, investigating, and providing recommendations to correct reoccurring guest issues, ensuring all team members are providing the highest level of guest courtesy, recognizing, and rewarding ambassadors who provide exemplary service Interview and hire for leadership positions Supervise, train and counsel ambassadors, and assistant supervisors while enforcing and complying safety procedures, guideline and park policies and...