Patient Advocate

Job description

Schedule: Monday-Friday 8am-5pm Pay Range: $16.50-20.46 per hour, dependent on experience JOB SUMMARY: Under direction of the Value Based Care (VBC) Leadership, the Patient Advocate provides and facilitates communication of basic health information, and performs clerical, clinical documentation, including insurance information benefits for support services for patients in VBC. Serves as telephonic and clerical support for the VBC patients and provides services such as appointment scheduling and medical record retrieval. Provides basic social services and application assistance for VBC patients as needed and is responsible for ensuring billing and documentation is complete for VBC patients. The Patient Advocate also assists in the development and implementation of patient campaigns for health risk assessments, annual wellness visits, and other prevention strategies as designated by the VBC leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Serves as the main point of contact with hospitals for the scheduling of patients post discharge and ER diversion. - Uploads hospital records from hospital electronic medical record (EMR) to Athena for new admissions/discharges. Calls and faxes...