Branch Customer Advisor

Job description

Location/Office Policy: 107/108 Main Street Bray Wicklow , Mid East Region - Fully fixed onsite - Do you have excellent Customer Service skills? - Are you interested in working as part of a dynamic team? What is the Role: The vision of Branch Banking is to be the best bank in every community. We want to be customer focused and dynamic, driven by empowered people who have an agile mind-set and approach, with teams executing brilliantly every day, consistently out-performing the market and generating value for AIB. Our Sales & Advisory teams play key roles in supporting this vision. Key Responsibilities for this role include: - Greet all customers who enter the Branch - Process payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands. - Help customers to set up and maintain accounts - Deal with calls, emails, and face-to-face enquiries - Promote financial products and services to customers. - Guide customers to the correct colleague in regard to their financial queries. - Help customers with the use of IT systems to update account details - General administration tasks We’re looking for someone who: - Evidence of excellent customer rel...