Care Management Education Specialist (Full-Time/Day) Center City

Job description

Job Details This position ensures the education of the care management team while maintaining current skills sets in assisting Complex Care Managers. The Care Management Education Specialist on-boards and assists in orienting new colleagues joining the department. The Care Management Education Specialists ensure new colleagues understand the policies and procedures of the department and serves as a mentor for one year following the colleagues start date. This position maintains current skills sets by assisting/maintaining an assignment with the Complex Care Managers. Job Description: This role requires frequent travel to different sites across the region. ESSENTIAL FUNCTIONS: - Ensures new processes are reviewed and understood by all colleagues and evaluates current processes. - Serves as primary oversight in precepting new care management colleagues. - Assists the Enterprise Director of Quality and Education in arranging and leading education opportunities. - Prepares on-boarding schedules for new colleagues. - Meets with both colleague, director/manager and floor preceptor at a regular cadence to review orientation process. - Continues as primary mentor for one year for new colle...