Product Management Senior Manager – Home Lending Customer Experience Product

Job description

About this role: Wells Fargo is seeking a dynamic and results-oriented Product Management Senior Manager (PMM) to join our Customer Experience team in Home Lending Product. This leader will be responsible for setting strategy and driving delivery across key customer experience capabilities that simplify how customers interact with Home Lending across digital and assisted channels. The PMM will manage and develop product managers and/or product owners while partnering closely with engineering, design, analytics, operations, servicing, and frontline teams to deliver measurable improvements in customer satisfaction, operational efficiency, and business outcomes. This role is ideal for a customer-obsessed people leader with strong product fundamentals, proven track record of measuring results, and the ability to align stakeholders around a clear vision and roadmap. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role, you will: Lead and evolve the product vision, strategy, and roadmap for Customer Experience capabilities across Home Lending (digital and assisted experiences), ensuring alignment to business priorities and enterprise standards. Man...