Patient Services Specialist

Job description

The Patient Services Specialist is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Physician Service Organization and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: - 1 year customer service experience, or Successful completion of Providence internship. Preferred Qualifications: - 1 year medical office or health care experience. - Basic experience with electronic medical records and/or computerized billing systems. - Medical terminology experience. - Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience. Why Join Providence?: Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus...