Service Team Member

Job description

At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled favorites, you’re the spark behind the scenes serving up unforgettable experiences. Ready to grow with us and ignite your flamin’ good career? Apply now! POSITION PURPOSE: The Service Team Member ensures "Best in Class" customer service from start to finish. Responsibilities include helping prepare delicious food, maintaining cleanliness, greeting/helping customers with their orders, processing orders efficiently, suggestive selling, handling payment/cash transactions accurately and professionally. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards. - Greet and assist customers with their orders in a friendly and helpful manner. - Continuously strive to meet or exceed customer expectations and satisfaction. - Assist in preparing food items in strict compliance with company recipes and procedures. May include, but not limi...