Telephone Dispatch Operator (PRN; Variable Hours) - New Orleans East Hospital
LCMC Health · North Hollywood, California, US
Your job is more than a job The Telephone Dispatch Operator is responsible for operations like answering internal and external incoming calls and directing t...
Job description
Your job is more than a job The Telephone Dispatch Operator is responsible for operations like answering internal and external incoming calls and directing them to the appropriate destination. Assists callers with outgoing and transfer calls, overhead paging, code calls and monitoring various fire alarm systems. Maintains updated resource materials and directories, on-call schedules and helps with training new telephone/dispatch employees. Your every day: Process incoming and outgoing communications courteously, while maintaining a positive and professional image: Learn departmental policies, correct procedures as they pertain to alarms and codes in emergency situations: Processes calls for service of hospital issued pagers, requests for new pagers and replacement pagers: - Answers incoming and outgoing calls using the proper customer service standards. - Monitors, responds to all emergency alarms located and/or received in the department. - Utilizes overhead paging for hospital business and operates all peripheral equipment. - Processes incoming calls for hospital information basis different codes for emergencies. - Handles calls, staff and patients/guests during an emergency situ...