Client Service Administrator - Small Business

Job description

Company Overview World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Primary Responsibilities: Primary Activities: - Respond to client requests for changes - Process endorsement with carriers or escalate for quotation of new lines of business or complex changes - Follow-up for and deliver endorsements to clients upon receipt - Respond to client requests for cancellation and escalate internally - Coordinates the delivery of Proofs of Insurance - Responds to client billing / payment questions - Coordination of claim escalation Position Specific Skills/Qualification...