Retail Manager 3

Job description

Role Overview Lead Retail Excellence at MVHS Wynn Hospital in Utica, NY Sodexo is seeking a Retail Manager 3 to join our team at MVHS Wynn Hospital in Utica, New York — a state-of-the-art 375-bed hospital that opened in 2024 and is redefining the healthcare dining experience. Position is an evening shift with every other weekend rotation. This is an exciting opportunity for a dynamic, customer-focused leader to oversee a thriving upscale retail dining program and 24/7 Micro Market, generating more than $3 million in annual business, while leading and developing a team of approximately 35 union employees, including team leaders and supervisory support. If you are passionate about hospitality, retail innovation, and leading teams to deliver exceptional service, we’d love to hear from you. What You'll Do: - Lead daily retail food service operations in a high-volume healthcare environment - Inspire, develop, and support a union team focused on service excellence - Oversee café operations, merchandising, staffing, cash handling, and operational standards - Support oversight of back-of-house closing operations and ensure smooth evening execution - Manage and support Sodexo’s 24/7 Micro M...